{"id":51,"date":"2021-03-01T16:43:24","date_gmt":"2021-03-01T16:43:24","guid":{"rendered":"https:\/\/www.stonebridgecontracting.com\/?p=51"},"modified":"2021-03-01T16:43:24","modified_gmt":"2021-03-01T16:43:24","slug":"managed-it-services-vs-break-fix-services","status":"publish","type":"post","link":"https:\/\/www.stonebridgecontracting.com\/managed-it-services-vs-break-fix-services\/","title":{"rendered":"Managed IT Services vs. Break-Fix Services"},"content":{"rendered":"

We’ve all been there. You’re back at the office trying to finish up your day and something goes wrong with your technology. It could be a bad Wifi connection, a broken keyword, a printer that won’t print documents, etc. So what do you do?<\/p>\n

In the world of information technology, professionals define their services in two different ways: break-fix vs. managed services.<\/p>\n

What Is Break-Fix IT?<\/h2>\n

Break-fix<\/a> IT services refers to one-off fixes for broken technology. This means you pay a standard hourly rate anytime you need help from an IT service professional. This is a great service if you occasionally need help with your technology, be it a computer, a printer, your internet connection, etc. The service provider will take a look at the issue and help you resolve it as quickly as possible.<\/p>\n

Who Is Break-Fix Best For?<\/h3>\n

Break-fix IT services are best for people who rarely have tech issues. This likely means the person is not working on their tech every day, 40 hours a week. For busy contractors who use their technology a lot, paying someone an hourly rate to fix your computer is not the best option. It becomes costly over time and you will find yourself always calling your IT person.<\/p>\n

If you find yourself in this spot, you’re better off going with a managed services provider.<\/p>\n

What Is Managed Service IT?<\/h2>\n

Managed service refers to having a professional hired at a monthly retainer to work on IT issues anytime they come up. This means that anytime you experience an issue with your technology, a repair person is ready and waiting. <\/p>\n

Why Choose Managed vs. Break-Fix?<\/h3>\n

Aside from the convenience of having someone on hand to fix computer issues, managed IT services are generally less expensive. While you’ll expect to pay up to $175 \/ hour for a break-fix IT contractor<\/a>, you’ll likely only spend $500 for a monthly retainer. This is because the IT professional has a guaranteed contract with you and they don’t have to worry about finding new clients. Because of this, they are able to pass on a much better rate to you. <\/p>\n

Finding the Budget for IT<\/h2>\n

As a service professional, you should be focused on contracting or construction work like roofing, decking, building fences, electrical work, etc. Like many contractors, you don’t have the time to mess with a broken laptop or a non-functioning piece of equipment. This is the number one reason you’ll want to outsource your IT and dedicate a small budget toward a service provider. <\/p>\n

Evaluate your current technology needs to help dictate the right<\/i> budget going forward. If you employ multiple people and have multiple machines that need to be maintained on a frequent basis, you’ll benefit from a managed service provider. As mentioned, be expected to pay at least $500 for this service. In the long run, you’ll find this cost is well worth it<\/a>.<\/p>\n

Conversely, if you are an independent contractor who rarely runs into tech and IT issues, you’re probably best suited with a break-fix IT professional. They’ll be able to take care of your issues without you breaking the bank too much.<\/p>\n

Next Steps<\/h2>\n

If you’ve recently hired a local IT support company<\/a> to help with your business, let us know how it’s going. We’ll likely revise this post to include your information for our readers to see. <\/p>\n","protected":false},"excerpt":{"rendered":"

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